Policies

Prices - All prices are Canadian dollars (shipping & handling extra)

Payment methods PayPal, Visa, MasterCard and Money Order

Please make money orders payable to Emerald Feather and mail to:

Emerald Feather
221 Weber Street East
Kitchener, Ontario, N2H 1E7
Canada

Shipping All items are shipped via Canada Post. Delivery times can usually be expected within:

7 business days Canada
10 business days USA
10 15 business days Europe, etc.

Special arrangements can be made to ship via another preferred method, but extra charges may apply. Please contact us for more information.

Privacy Policy - Emerald Feather respects your privacy. We do not rent or sell your information to anyone.

Return Policy We strive for customer satisfaction. We are happy to issue a refund within 2 weeks of the original shipping date. Please call us prior to returning your item to obtain a return authorization number. Customers will be responsible for all return shipping charges. Please note that a 2.5% service charge applies to all refunds (unless it was our error) and that there is no refund on the S&H charges on original shipment to customer. Please package your return securely and include a copy of your invoice.

Contact Us: Emerald Feather
221 Weber Street East
Kitchener, Ontario, N2H 1E7
Canada
(519) 580-5119 T
(519) 745-6585 F
info@emeraldfeather.com
© Emerald Feather 2006 - 2017